Posts tagged "Quick Thought"

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ChatGPT Is Becoming the Interface

Sam Altman outlines how OpenAI plans to turn ChatGPT into the internet’s next interface, powered by apps, commerce, and global infrastructure growth.

When Sam Altman spoke with Stratechery this week, one idea stood out from the flurry of announcements and partnerships. OpenAI wants ChatGPT to be the single interface that connects people to everything else they do online. Altman described a clear vision. OpenAI aims to build one capable system that people can use across their entire lives, from work to learning to entertainment. That mission explains the company’s focus on three fronts: research, product, and infrastructure....
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Notes on the Modern Product Leader’s Playbook

Notes on strategy, speed, and why modern product leadership is a leverage game.

Watched Jiaona Zhang’s Reforge talk on product leadership. It’s a dense one — part philosophy, part tactical operating manual. These are the notes (and reactions) I don’t want to forget. We’re in an in-between moment where PMs are both strategists and builders again. Jiaona calls it a new playbook, but it’s really a reminder that our leverage has changed. Mindset: From Managing to Skating Where the Puck Is The core shift is from execution to...
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OpenAI’s App Store Moment and the Future of Product Boundaries

OpenAI’s new ChatGPT app store redefines how users interact with products — shifting from interfaces to intent.

Yesterday, OpenAI launched its own app store — a full ecosystem for third-party apps that live inside ChatGPT. Spotify, Canva, Figma, Zillow, and Coursera are already in. At first glance, this might feel like another platform milestone. But if you zoom out, it’s something deeper: a redefinition of where products “live” and how users experience them. The interface is dissolving For years, we’ve built products around distinct interfaces — apps, dashboards, websites—each one with its...
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From Competitive Moats to Collaborative Bridges

In the AI era, the strongest products don’t build walls — they build bridges. Here’s why connectivity, not isolation, defines modern defensibility.

The AI ecosystem is moving too fast for moats. Every closed advantage leaks. Every walled garden gets mapped. What used to protect you now isolates you. The defensible position today isn’t the highest wall — it’s the bridge everyone else depends on to cross. For years, defensibility meant isolation. Own the data. Control the stack. Lock down the ecosystem. Those strategies worked when products were discrete and distribution was finite. You could draw boundaries around...
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The Feedback Loop Fallacy in AI Products

AI feedback loops can lie. Learn why engagement metrics fail and how product managers can rebuild truth-centered measurement systems.

For years, product managers have lived by a simple gospel: ship, measure, learn. The faster your feedback loop, the quicker your product improves. But AI is quietly breaking this law of motion. The feedback loops we’ve trusted for decades no longer tell the truth. When feedback starts lying In traditional software, user behavior is a reliable proxy for value. If conversion rates increase or churn decreases, the product has likely improved. With AI, that assumption...
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Thinking Through Agentic Loops

Exploring how agentic loops extend feedback loops by adding autonomy, iteration, and goal-directed action in systems and AI.

I’ve long been fond of feedback loops. Systems thinking taught me to look for them everywhere: how a fitness tracker nudges you to walk more, how customer signals shape a product roadmap, how our habits form through repeated cues and responses. Feedback loops are elegant in their simplicity: an action produces an effect, which feeds back to influence the next action. Recently, I came across the phrase agentic loops. At first, it sounded like another...
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The Shift from SEO to AEO Is Redefining Visibility Online

The rise of answer engine optimization (AEO) marks a shift from SEO. Visibility in AI-driven answers is now the key to discovery.

When Reddit’s stock tumbled this week on concerns about traffic and AI exposure, headlines focused on the numbers. Stock prices fluctuate all the time. But the more interesting story is not Reddit’s market cap. It is the shifting landscape of how people and platforms connect to knowledge in the age of Answer Engine Optimization (AEO). >Promptwatch reportedly showed that on September 30, Reddit content was cited in just 2 % of ChatGPT responses — down...
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Sora 2 Changes the Video Play

Sora 2 pushes AI video into mainstream use. Here’s what it enables now, who gets disrupted, and why B2B teams should pay attention.

OpenAI’s Sora 2 is not just a model upgrade. It’s text-to-video with sound, physics that make sense, and a social app where anyone can remix clips. That shifts AI video from a lab demo to something that can spread in the wild. The following screenshot is from the video generated realistically with this prompt (shared by the Sora team): "A person is standing on 2 horses with legs spread. make it not slowmo also realistic....
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Adaptability, Creativity, Tech Fluency: The Skills Defining Work Now

The core skills once seen as future-ready—adaptability, creativity, and tech fluency—are already defining how work gets done today.

The World Economic Forum’s Future of Jobs Report offers a clear signal for product managers, technologists, and business leaders: the skills that matter most in the coming decade are not the same as those that powered the past. Well, the report is confirming what we are already seeing in full force: By 2030, success will hinge less on manual or routine capabilities and far more on adaptability, creativity, and fluency in technology. !Core Skills 2030...
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AI Platforms as the New Distribution Layer

OpenAI’s Instant Checkout turns ChatGPT into a commerce channel. Here’s what product managers need to know about AI-native distribution.

Seven hundred million people use ChatGPT every week. That’s not just a user base, that’s a distribution channel that makes traditional retail look small. With its new Instant Checkout feature, OpenAI isn’t just adding payments. It’s signaling that AI platforms are on their way to becoming full-blown storefronts. For product strategists, this marks a shift as significant as the arrival of the App Store. Distribution itself is being rebuilt inside AI platforms. From Infrastructure to...
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Level Up or Get Left Behind by AI

Walmart and Accenture show why AI is an existential risk for workers who don’t adapt, but also a chance to reinvent work for the better.

The sugarcoating is over. Walmart’s CEO Doug McMillon says, “AI is going to change literally every job.” Accenture’s CEO Julie Sweet is blunt too — some employees will be retrained, others will be exited. The world’s biggest employers are making it clear: if workers don’t adapt, they risk being left behind. The Existential Risk The risk is not just about losing jobs, but about jobs losing relevance. At Walmart, warehouse automation is already cutting some...
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From Architect to Gardner to Orchestrator: The AI-era Product Leader

How AI transforms product leadership from building to conducting. The rise of the Orchestrator mindset in product management.

Last year, I wrote about two product management mindsets: the Architect who blueprints everything upfront, and the Gardener who plants seeds and discovers what grows. That framework made sense when humans did all the work. Not anymore (or not very soon). AI is changing the game. It can architect better than architects—generating requirements, writing specs, and creating test cases. It can garden better than gardeners—running thousands of experiments, adapting in real-time, finding patterns we'd never...
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What a Gigawatt of AI Really Means

What a gigawatt of AI really means, and how abundant intelligence could reshape technology, healthcare, and society.

Sam Altman wrote yesterday about a future of abundant intelligence, imagining a world where we add a gigawatt of new AI infrastructure every week. This week, we already saw their partnerships with Nvidia and Oracle. He teased about more partnerships and details coming soon: >"If AI stays on the trajectory that we think it will, then amazing things will be possible. Maybe with 10 gigawatts of compute, AI can figure out how to cure cancer....
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When Work Becomes the Practice

Moving beyond the search for meaning to the practice of creating it. A product manager's reflection on making work matter, one sprint at a time.

A colleague and an inspiring leader, Puneet Maheshwari, recently wrote something about work and meaning that stopped me in my tracks. He talked about growing up around people who never had the luxury of romanticizing "meaning" in work. For them, work was survival and dignity. Nothing more, nothing less. His insight? The question isn't whether work is a means to an end, but which ends make the means worth it. When Time Disappears For me,...
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Platform vs Product: The AI Era Convergence

AI is collapsing the line between platforms and products. The winners will master both, balancing ecosystems and user experiences.

“In technology, whoever controls the platform controls the narrative,” as several strategic analysts have observed. The rise of AI is testing that maxim in new ways. A single large language model can be both the underlying platform that developers build on and the end-user product millions adopt directly. For companies in the AI era, the question is no longer whether to be a platform or a product, but how to navigate being both at once....
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Atlassian's Browser Move

Atlassian’s $610M bet on The Browser Company is bold. Here’s why it makes sense, and the big risks that could derail it.

Atlassian, the company behind Jira and Confluence, is spending $610 million to acquire The Browser Company, the maker of Arc and the newer AI-forward browser, Dia. That sounds strange at first. Atlassian makes collaboration software, not browsers. Chrome and Edge dominate the market. Why on earth would they want to own a browser? But once you look closer, it starts to make sense. The browser as a starting point Brian Balfour puts it well in...
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When to Trust Intuition vs. Metrics

Intuition is a compass, metrics are a map. Here’s how product managers can decide which to trust, depending on the product stage.

This is a follow-up from an earlier post on the limit of metrics. Product managers often wrestle with a familiar question: Should I trust the numbers, or should I trust my instincts? The truth is, both matter — but their weight changes depending on where your product is in its lifecycle. Intuition plays a bigger role early, while metrics take over later. Knowing when to lean on which can be the difference between chasing noise...
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AEO is the New SEO?

A quick look at Answer Engine Optimization (AEO), why it matters for both consumers and businesses, and how it differs from SEO.

Most product and marketing teams already know SEO. Search engine optimization has been the backbone of digital visibility for decades. But a new acronym is creeping into conversations: AEO, or Answer Engine Optimization. I’m still digging into it, but here’s what I’ve learned so far—and why it matters. From Search Engines to Answer Engines SEO is about ranking high in search engine results. When a buyer types a question into Google, the goal is to...
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The Limit of Metrics

Metrics measure the present, but intuition imagines the future. Here’s why great product managers need both — and how to define intuition.

Product managers love metrics. Dashboards, OKRs, funnel charts — these tools are everywhere. They give us a sense of control, objectivity, and accountability. But metrics have limits. They can only measure what already exists. They tell you how a current feature is performing, but they can’t tell you what to build next. This is where intuition comes in. What Intuition Really Means in Product Work In product management, “intuition” often gets dismissed as gut feel....
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Apple’s Sugar Water Trap

Apple’s iPhone 17 shows the sugar water trap risk as AI reshapes tech. A lesson for product managers on balancing incremental progress with bold bets.

Steve Jobs once asked John Sculley, “Do you want to sell sugar water for the rest of your life or come with me and change the world?” That question pushed Sculley to leave Pepsi for Apple, and it has lingered ever since as a reminder of the difference between comfortable success and transformative ambition. The launch of the iPhone 17 makes the metaphor newly relevant. On paper, Apple delivered a strong upgrade: a Promotion display...
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Treat Your Job Like a Product and Protect Maker Time

Product leaders must treat their job like a product and protect maker time, or risk getting stuck in execution and missing leadership growth.

Product leaders know what happens to a product without a strategy. It becomes a treadmill of backlog items, bug fixes, and reactive feature requests. The same thing happens to your career if you treat your job as nothing more than a stream of execution tasks. Just like a product needs vision, prioritization, and trade-offs, so does your work. But here’s the challenge: execution will always crowd out strategy unless you intentionally design for it. Execution...
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The Hidden Cost of UX Friction in Enterprise Systems

Enterprise systems often rely on mandates, not UX. But small friction compounds into real business risk. Here’s why PMs can’t ignore it.

Following up on my earlier piece: Build, Buy, or AI-Build, in which I noted Marty Cagan's view that AI will not easily replace enterprise solutions, even in the age of “vibe coding.” His reasoning is sound: enterprise products are deeply embedded in intricate workflows, with business rules and integrations that can’t be swapped out overnight. Today, tools like Copilot or low-code builders tend to play a helper role rather than a wholesale replacement. But this...
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Claude Now Builds Spreadsheets and Documents

Claude now generates real files—Excel, Word, PowerPoint, and PDFs—from prompts.

Claude just got a big upgrade. According to Anthropic’s announcement, it can now create real files: Excel spreadsheets, Word documents, PowerPoint decks, even PDFs—straight from your prompts (whether you're working in Claude.ai or the desktop app). Here's how Anthropic puts it: Turn data into insights: Give Claude raw data and get back polished outputs with cleaned data, statistical analysis, charts, and written insights explaining what matters. Build spreadsheets: Describe what you need—financial models with scenario...
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One Question Every Product Manager Should Ask in Roadmap Reviews

A simple question can sharpen roadmap reviews: what will this feature replace in the user’s life? Here’s why the replacement lens matters.

Roadmap reviews tend to focus on timelines, dependencies, and long lists of features. These discussions are important, but they often miss a single clarifying question that can cut through the noise: What will this feature replace in the user’s life? Asking this question changes the framing. Instead of thinking about what a feature adds, the conversation shifts to what it displaces. Users don’t have unlimited time or attention. Every new feature competes with something they...
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What Leadership Really Looks Like

Leadership for product managers isn’t about titles. It’s about daily choices—small acts of influence, initiative, empowerment, and courage.

In the product culture series, I want to delve into who the leader is. In corporate life, “leader” is a word that gets stretched in too many directions. Sometimes it refers to someone with direct reports. Sometimes it points only to the highest rung of the ladder. But the truth is simpler: leadership is not about job level or headcount. Leadership is about how you show up. It’s about whether you create momentum, clarity, and...
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OpenAI’s GPT-realtime Brings a Step Forward in Voice AI

OpenAI’s GPT-realtime unifies voice AI into a single model. See why its technical leap and early adopters make this the moment voice AI goes mainstream.

For years, voice AI has felt like a half-step behind its text-based counterpart. The standard architecture relied on a clunky chain: speech-to-text, a language model for reasoning, then text-to-speech. The result was often laggy, robotic, and disconnected from the flow of natural conversation. OpenAI’s new GPT-realtime changes that dynamic. By unifying speech recognition, reasoning, and speech synthesis into a single model, it eliminates the pauses and disconnects that made past systems frustrating. The model not...
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The Token Squeeze is Real

AI isn’t getting cheaper. Token demand is exploding, and flat-rate subscriptions are doomed. What pricing models can survive the squeeze?

AI should feel like it's getting cheaper. After all, compute costs fall, models get optimized, and every year brings new claims of a 10x drop in inference prices. But as Ethan Ding argues in Tokens Are Getting More Expensive, the opposite is true: the economics of AI subscriptions are in a squeeze. Ding’s Core Argument The paradox is simple. While yesterday’s models do get cheaper, users don’t want them. Demand instantly shifts to the latest...
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When AI Bots Rule the Web

AI crawlers dominate web traffic, but most don’t send users back. Here’s what product managers need to know about training bots, referrals, and strategy.

Most of the traffic hitting websites today is no longer human. Cloudflare’s AI Insights dashboard makes this clear: the majority of crawling comes from AI bots, and the balance of power among those bots is shifting fast. For product managers, that reality changes how we think about traffic, attribution, and strategy. !AI Insights Cloudflare Training bots dominate Close to 80% of AI crawler traffic serves training purposes. These bots pull content to feed large language...
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Nano Banana and the Future of AI Image Editing

Google’s Nano Banana is redefining AI image editing. Here’s what it means for creativity, platforms, and trust in the digital age.

When Google teased three bananas in a post from CEO Sundar Pichai, the internet buzzed with curiosity. The reveal—Nano Banana (aka Gemini 2.5 Flash Image), a new AI image editing model. It was more than a quirky codename. It signals a shift in how we think about digital creativity. Unlike earlier AI tools that struggled to maintain consistency or required heavy post-editing, Nano Banana delivers precise, natural-language edits while keeping subjects unmistakably themselves. This is...
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AI in Product Management

AI is moving fast in product management, from PRDs to prototypes. Here’s what research shows, what’s missing, and how PMs can lead.

AI in product management is no longer a question of if. It is a when. And when we say 'when,' we are not talking about years. We are talking months, given the pace of innovation and adoption. A new study in Management Review Quarterly, “Where does AI play a major role in the new product development and product management process?” by Aron Witkowski and Andrzej Wodecki, maps out the current state of AI in product...
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Agentic Browsers Meet Their Hardest Test: Security

Agentic browsers face significant security risks, such as prompt injection, but early defenses demonstrate why security will be the true differentiator.

Claude for Chrome (now in pilot), Perplexity’s Comet, and Dia are all pushing the idea of a browser that doesn’t just display pages but acts within them. But as soon as you let an AI click, type, and execute, the hardest problem comes into view: security. The quiet threat of prompt injection Anthropic deserves credit for going deep on vulnerabilities in its Claude for Chrome pilot. “Some vulnerabilities remain to be fixed before we can...
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Product Culture Is Your Real Operating System

Strong product culture drives better decisions, innovation, and outcomes. Leaders shape it daily through hiring, rituals, and behaviors.

The most important product decision you make is not the roadmap. It’s not the features you prioritize or the markets you enter. It is the culture you build. Culture is not a poster on the wall or a slide in a town hall. It is how decisions get made when nobody is looking. It is how teams respond to setbacks, how they argue about priorities, how they treat customers when tradeoffs get hard. Culture is...
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Curiosity Beats Tenure in the Age of AI

Junior developers’ curiosity and adaptability make them the most AI-native talent. Cutting them now risks weakening future innovation.

Key Takeaway The jury is still out on whether AI will replace or empower software developers, but dismissing junior talent is a short-sighted approach. Their curiosity and adaptability make them the best positioned to thrive in an AI-driven future—qualities that matter more than years of experience. Why This Matters AI is reshaping the nature of engineering work. Leaders face pressure to cut costs and experiment with automation. Some argue junior developers are the most “replaceable”...
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Agentic AI Needs APIs to Act

Agentic AI can reason, but it needs APIs to act. APIs are the execution layer that makes AI autonomy real.

APIs are often seen as back-office plumbing, but in the emerging world of agentic AI, they are the execution layer that makes autonomy possible. Without APIs, AI remains stranded in theory—able to reason, but unable to act. From Copilots to Agents The last wave of AI adoption has been copilots—tools that help users write emails, summarize documents, or draft code. These copilots assist, but they don’t take initiative. Agentic AI is different. Agents can plan,...
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No New Ideas in AI? The Power and Limits of Data

A critique of the idea that AI progress is only about data, exploring the role of algorithms and human creativity alongside new datasets.

The claim that there are no new ideas in AI, only new datasets, is both provocative and partly true. As Jack Morris argued in his recent post, many of the most important AI milestones have been driven not by theoretical leaps, but by new sources of data. He puts it succinctly: “The breakthroughs weren’t big ideas; they were new ways to learn from new kinds of data.” from blog.jxmo.io That framing resonates with history. The...
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Observability Now Includes Watching AI

AI observability means monitoring accuracy, drift, and hallucinations, not just uptime. PMs must treat it as a core product feature.

When product managers think of observability, they usually mean uptime, latency, or error rates. But as AI becomes central to user experiences, that definition must expand. Observability now includes monitoring model accuracy, hallucinations, prompt injection, and real-time behavior. As Datadog’s CPO Yanbing Li notes, AI systems add a new layer of complexity to enterprise monitoring. Why AI demands a new observability lens Traditional software is deterministic. If a server or a function fails, you can...
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Fixing Google SEO Indexing Issues with ClaudeCode

Fixed Google SEO indexing issues using ClaudeCode by adding canonicals, updating the sitemap, and cleaning redirects—no SEO expertise required.

Most SEO problems look scarier in Google Search Console than they really are. Recently, I ran into one of those situations. Google flagged 17 indexing issues across my site: 16 pages marked as “Page with redirect” 1 page flagged as “Duplicate without user-selected canonical” At first glance, this looked like something I’d need SEO expertise to fix. But a quick debugging session with ClaudeCode showed me it was manageable with a bit of structured troubleshooting....
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Why Empathy, Not IQ, Defines Success in the AI Age

Empathy and critical thinking—not IQ—are the keys to thriving as a product leader in the AI era.

Walk into any workplace today, and you’ll see AI embedded in daily tools and workflows. It drafts emails, generates reports, and even proposes design ideas. What it can’t do is sit across from someone, understand their frustration, and respond with care. That distinctly human capacity is becoming the true differentiator. Carnegie Mellon professor Po-Shen Loh puts it bluntly (video): “The only sustainable trait in the age of AI is the ability to care about people...
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Build, Buy, or AI-Build

Vibe-coding opens a new AI-build path, but Marty Cagan’s point on business rules shows its limits. Can AI ever capture this hidden and complex logic?

In my recent post on build vs buy in the age of vibe-coding, I argued that the classic binary is breaking down. Thanks to generative AI tools, teams now face a third option: AI-build. Instead of waiting for engineering capacity or relying entirely on vendors, product managers can prototype, test, and even wire together solutions themselves using natural language. Marty Cagan just published a piece on build vs buy in the age of AI. He...
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Vibe-Coding Is Early But Already Changing SaaS

Vibe-coding is still early, but already empowers non-technical builders while pressuring SaaS vendors to deliver leverage beyond features.

In a recent Every article, Dan Shipper highlights people who replaced expensive SaaS tools with AI-built alternatives. The stories aren’t just about cost-cutting. They show how quickly software creation is becoming accessible to people who never considered themselves builders. This is still early days. Vibe-coding — natural language prompting to generate working tools — is in the first phase of its maturity curve. It often takes a few iterations to get things right, as Shipper’s...
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The Informal Committees Behind B2B Buying

B2B buying isn’t decided by end users alone. Informal committees shape decisions, and product managers must map their jobs-to-be-done.

When we think about product adoption, the focus usually falls on the end user. Product managers map user needs with frameworks like jobs-to-be-done (JTBD), ensuring the product fits a real workflow. But in B2B, adoption doesn't always equal purchase. Deals often hinge on an informal buying committee — a shifting group of individuals who influence or approve decisions, even if they never use the product directly. This isn’t a boardroom-style committee. It’s a loose network...
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Making Product Decisions with a Bets Mindset

How leading product teams use betting principles to make smarter decisions, test ideas fast, and adapt quickly to real-world results.

When you build products, you’re making bets — not certainties. The best product teams don’t pretend to know the answer or wait until all data clears the fog. Instead, they “think in bets.” That means approaching each decision like a poker player, not a chess grandmaster. Most people treat product roadmaps as if they’re a set of sure things: follow steps A, B, and C, and you’ll win. But real product work faces incomplete data...
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Start with Product and Target for Effective Distribution, Not Channel

Learn why smart product managers match channels to product and target, not trends, with a simple hospital software example.

When it comes to getting your product into the hands of customers, many new product managers start with the channel. They ask, “Should we sell through partners, go viral, or build a sales team?” Ben Horowitz puts it simply: “A properly designed sales channel is a function of the product that you have built and the target … that you wish to pursue.” In other words, the product and the target market come first. The...
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AI Risks to SaaS Companies

Generative + Agentic AI is accelerating feature commoditization; read the room and adapt.

The press around AI putting pressure on well-established SaaS companies is gaining some momentum. Note: We are not discussing specific stocks and valuations. Our focus is on the impact of AI on software companies. Analyst Ratings Published 08/11/2025… "Melius Research downgraded Adobe… warns of ongoing multiple compression for software-as-a-service companies… ‘AI is eating software’ …” AI isn’t a shiny add-on anymore. It’s like a sneaky wave that’s pushing SaaS valuations lower. Investors see that and...
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The Power of an Anchor - Warby Parker's Pricing Strategy

Warby Parker's playbook for product managers. Learn how the company uses pricing strategy, vertical integration, and innovation to grow.

From WSJ piece on Warby Parker: >Many things have gotten pricier in the past 15 years. Not Warby Parker's most affordable glasses, which have cost $95 since the brand’s inception in 2010. Warby Parker grew 14% last year. It did this while keeping its hero $95 price point. This shows that a focused value proposition can thrive even with inflation. The company used a few key strategies. It controlled its supply chain. It created a...
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From Promise to Practice - AI's Real Impact on Medicine

Real-world data on AI in medicine. Where it works (imaging, drug discovery), why it fails (data, integration), and what actually drives adoption.

Yesterday, we explored how AI transforms medical understanding, informing patients. Today, let's examine where AI actually delivers results in clinical practice. New research from the Journal of Clinical Medicine maps the gap between hype and reality. Resonates well with my personal experience. >"The central challenge is evident: as AI tools become more sophisticated, our capacity to integrate them ethically, equitably, and effectively into clinical practice must evolve in tandem. This editorial explores the remarkable progress...
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The Winner's Curse: Rhyming History in the AI Era

Why AI disruption differs from past paradigm shifts: faster cycles, probabilistic computing, and why today's tech winners face an accelerating curse.

Ben Thompson's latest piece hits on something crucial: when computing paradigms shift, yesterday's winners often become tomorrow's strugglers. >The risk both companies are taking is the implicit assumption that AI is not a paradigm shift like mobile was. In Apple’s case, they assume that users want an iPhone first, and will ultimately be satisfied with good-enough local AI; in AWS’s case, they assume that AI is just another primitive like compute or storage that enterprises...
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Vibe Coding and Test-driven Development

Vibe-coding coolness

TDD I've been playing around with various vibe-coding tools. While working on building this blog using Astro, I asked Claude Code to use a test-driven development (TDD) approach. Bingo! It just built a whole test bed and followed the TDD approach for every new feature that's built. I liked Bolt.dev, but since I started using Claude Code, it's a completely different experience. Bolt can still provide compelling prototypes. That, along with Claude Code, takes it...
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How to Make OKRs Work

Practical tips to make OKRs work: writing strong objectives, measurable key results, and avoiding common pitfalls in execution.

This is Part 2 of a two-part series on OKRs inspired by John Doerr’s book Measuring What Matters. You can read Part 1 here: Why OKRs Matter. OKRs are simple to understand, but deceptively hard to get right. Many teams write OKRs once, post them in a slide deck, and never look back. Others confuse them with KPIs or use them as a laundry list of tasks. The result is disappointment: OKRs become busywork rather...
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Why OKRs Matter

Learn why OKRs matter, how they align teams, and the four superpowers that make them a proven framework for execution.

This is Part 1 of a two-part series on OKRs inspired by John Doerr’s book Measuring What Matters. In Part 2, we’ll explore how to make OKRs work in practice. Most organizations don’t fail because of a lack of effort. They fail because energy is scattered across too many priorities. Objectives and Key Results, or OKRs, provide a way to channel focus toward what truly matters. An OKR has two parts: Objective: a clear, inspiring...
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Making Better Product Decisions

Great product leaders know not all decisions are equal. Learn how to apply the one-way vs. two-way door lens to improve decision speed and quality.

Great product leaders aren’t defined by their roadmaps, but by the decisions that shape them. Roadmaps shift. Markets change. But decision quality compounds over time. One useful lens comes from Jeff Bezos: the idea of one-way vs. two-way doors. One-way doors are irreversible. Once you step through, it’s costly to turn back. These require deliberation, diverse perspectives, and often leadership involvement. Two-way doors are reversible. If the decision doesn’t work out, you can step back...
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The Questions Great Product Leaders Ask

Great product leaders don’t rely on perfect foresight. They ask sharper questions that cut through ambiguity and lead to better decisions.

Great leaders aren’t the ones with all the answers. They’re the ones who know which questions matter. Nowhere is this truer than in product decision-making. When facing ambiguity, strong product leaders resist the urge to rush into solutions. Instead, they slow down just enough to ask sharper questions that cut through noise. A few that consistently elevate decision quality: Do we have the expertise to make this decision? If not, who needs to be in...
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