Posts tagged "Metrics"

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The Feedback Loop Fallacy in AI Products

2 min read

AI feedback loops can lie. Learn why engagement metrics fail and how product managers can rebuild truth-centered measurement systems.

For years, product managers have lived by a simple gospel: ship, measure, learn. The faster your feedback loop, the quicker your product improves. But AI is quietly breaking this law of motion. The feedback loops we’ve trusted for decades no longer tell the truth. When feedback starts lying In traditional software, user behavior is a reliable proxy for value. If conversion rates increase or churn decreases, the product has likely improved. With AI, that assumption...
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When to Trust Intuition vs. Metrics

3 min read

Intuition is a compass, metrics are a map. Here’s how product managers can decide which to trust, depending on the product stage.

This is a follow-up from an earlier post on the limit of metrics. Product managers often wrestle with a familiar question: Should I trust the numbers, or should I trust my instincts? The truth is, both matter — but their weight changes depending on where your product is in its lifecycle. Intuition plays a bigger role early, while metrics take over later. Knowing when to lean on which can be the difference between chasing noise...
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The Limit of Metrics

4 min read

Metrics measure the present, but intuition imagines the future. Here’s why great product managers need both — and how to define intuition.

Product managers love metrics. Dashboards, OKRs, funnel charts — these tools are everywhere. They give us a sense of control, objectivity, and accountability. But metrics have limits. They can only measure what already exists. They tell you how a current feature is performing, but they can’t tell you what to build next. This is where intuition comes in. What Intuition Really Means in Product Work In product management, “intuition” often gets dismissed as gut feel....
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How to Make OKRs Work

3 min read

Practical tips to make OKRs work: writing strong objectives, measurable key results, and avoiding common pitfalls in execution.

This is Part 2 of a two-part series on OKRs inspired by John Doerr’s book Measuring What Matters. You can read Part 1 here: Why OKRs Matter. OKRs are simple to understand, but deceptively hard to get right. Many teams write OKRs once, post them in a slide deck, and never look back. Others confuse them with KPIs or use them as a laundry list of tasks. The result is disappointment: OKRs become busywork rather...
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Why OKRs Matter

3 min read

Learn why OKRs matter, how they align teams, and the four superpowers that make them a proven framework for execution.

This is Part 1 of a two-part series on OKRs inspired by John Doerr’s book Measuring What Matters. In Part 2, we’ll explore how to make OKRs work in practice. Most organizations don’t fail because of a lack of effort. They fail because energy is scattered across too many priorities. Objectives and Key Results, or OKRs, provide a way to channel focus toward what truly matters. An OKR has two parts: Objective: a clear, inspiring...
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