Discovery & Research Archive

21 posts about discovery & research.

All Posts Articles Quick Thoughts

Topics in this category:

#product-discovery (8) #customer-focus (12) #decision-making (7) #customer-insights (1) #product-mindset (4)
Showing posts 1-21 of 21
Article

Platform Products Need to Earn Their Keep

Platform products need empathy and accountability. Treat them like external products — measure impact, earn trust, and prove real value.

#customer-focus #product-management#platform-products
Article

The Factory Robot for Apps

Cloudflare’s VibeSDK acts like a factory robot for apps. It turns plain language into live software while teams stay focused on customer value.

#customer-focus #AI#ai-in-product
Quick Thought

When Work Becomes the Practice

Moving beyond the search for meaning to the practice of creating it. A product manager's reflection on making work matter, one sprint at a time.

#customer-focus #product-culture#product-management
Quick Thought

When to Trust Intuition vs. Metrics

Intuition is a compass, metrics are a map. Here’s how product managers can decide which to trust, depending on the product stage.

#decision-making #product-management#metrics
Quick Thought

The Limit of Metrics

Metrics measure the present, but intuition imagines the future. Here’s why great product managers need both — and how to define intuition.

#product-discovery#decision-making #product-management#metrics
Article

Outcomes Over Outputs For Real

How to make outcomes real, align cross-functional teams, and still give leaders confidence with a dual lens scorecard, DORA metrics, and probabilistic forecasts.

#customer-focus#decision-making #product-management#product-culture
Quick Thought

The Hidden Cost of UX Friction in Enterprise Systems

Enterprise systems often rely on mandates, not UX. But small friction compounds into real business risk. Here’s why PMs can’t ignore it.

#product-mindset#customer-focus #product-management#platform-products
Quick Thought

OpenAI’s GPT-realtime Brings a Step Forward in Voice AI

OpenAI’s GPT-realtime unifies voice AI into a single model. See why its technical leap and early adopters make this the moment voice AI goes mainstream.

#customer-focus #voice-ai#product-management
Quick Thought

Making Product Decisions with a Bets Mindset

How leading product teams use betting principles to make smarter decisions, test ideas fast, and adapt quickly to real-world results.

#decision-making #product-strategy#product-management
Article

Architect vs. Gardner: Product Development Mindsets

Product leaders must know when to act as Architects and when to act as Gardeners. Learn how to balance precision and adaptability in product development.

#product-discovery#customer-focus #outcome-oriented#product-leadership
Article

Modernizing the Product Requirements Process

PRDs aren’t dead—they’re evolving. Learn how to modernize product requirements with outcome focus, living documents, and AI-powered prototyping.

#product-discovery #outcome-oriented#agile-mindset
Article

Cultivating Strong Product Culture

Learn how to cultivate a strong product culture by empowering teams, aligning leadership, and focusing on outcomes over features.

#product-discovery#customer-focus #team-empowerment#product-culture
Article

Love the Problem, Solution will Follow

Fall in love with the problem, not the solution. Learn seven techniques to uncover customer needs and build products that create lasting impact.

#customer-focus#product-mindset#product-discovery #product-strategy#product-management
Quick Thought

Making Better Product Decisions

Great product leaders know not all decisions are equal. Learn how to apply the one-way vs. two-way door lens to improve decision speed and quality.

#decision-making #product-strategy#team-empowerment
Article

Defeat Bias: Build Products that Truly Matter

Learn how to defeat confirmation bias in product management with eight practical techniques to improve decisions and build products that truly matter.

#product-discovery#decision-making#product-mindset #cognitive-bias
Article

Jobs-to-be-Done - Demand Reducers and Systems Thinking

Explore the demand reducers in Jobs-to-be-Done—Inertia and Anxiety—and how systems thinking helps overcome hidden barriers to product adoption.

#product-discovery #product-strategy#customer-needs
Quick Thought

The Questions Great Product Leaders Ask

Great product leaders don’t rely on perfect foresight. They ask sharper questions that cut through ambiguity and lead to better decisions.

#decision-making#product-mindset #product-strategy#product-leadership